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By Michael Gold on February 7, 2012
There’s no head slap like the head slap you give yourself while watching an innocent visitor stumble through … Read more.
By Susan West on March 15, 2010
Recently I spoke to a meeting of the Left Coast Writers at the Book Passage in Corte Madera, … Read more.
By Michael Gold on June 5, 2009
I had a great time chewing over various aspects of Web publishing with all the smart, friendly folks … Read more.
By Susan West & Michael Gold on May 14, 2008
If your site uses a conventional, easily recognized visual scheme for text links—and it should—the words making up … Read more.
By Michael Gold on February 19, 2008
1. Read the tea leaves | 2. Set goals | 3. Get the big buy-in | 4. Spin … Read more.
By Susan West & Michael Gold on October 15, 2007
Next month at Stanford’s Publishing on the Web Conference, we’ll be giving a talk titled “10 Mistakes Web … Read more.
By Susan West & Michael Gold on July 11, 2007
Nielsen/NetRatings is changing the way it measures audience engagement on Web sites. It is replacing visitors’ page views … Read more.
By Susan West & Michael Gold on May 9, 2007
One of the handiest new wrinkles in Web design is the use of tabs to provide many different … Read more.